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In Collaboration, We Are Seeking a Remote German-Speaking Customer Care Specialist in Hungary!

We are thrilled to be partnering with a highly regarded BPO company, known for exceptional employee satisfaction, to find experienced German-speaking Customer Care Specialists. In this role, you'll be part of a team dedicated to managing invoicing processes with accuracy and efficiency, providing support to clients through careful review and resolution of any discrepancies. This position is ideal for professionals with a keen eye for detail and experience in accounts payable or invoicing who enjoy working remotely.

Position: Customer Care Specialist (German)

Location: Remote (Hungary-based)
Employment Type: Full-time

Duties and Responsibilities

• Invoice Verification: Review incoming invoices against purchase orders, contracts, and delivery receipts to ensure correct quantities, pricing, and terms.
• Data Entry: Accurately enter invoice details into financial or ERP systems.
• Discrepancy Resolution: Investigate and resolve issues such as incorrect amounts or missing information.
• Compliance Checks: Ensure invoices align with company policies and adhere to relevant legal and tax regulations.
• Documentation Management: Maintain organized, accurate records of all invoices processed and ensure thorough documentation.
• Vendor Communication: Liaise with vendors, suppliers, and internal departments to resolve invoice-related questions or disputes.

Requirements

• Fluency in German (both verbal and written).
• Residence in Hungary with the ability to work legally without company sponsorship.
• Educational Background: High school diploma required; associate's or bachelor's degree in accounting, finance, or a related field is a plus.
• Experience: Previous experience in invoicing, accounting, or bookkeeping, especially with accounts payable processes.
• Detail-Oriented: High attention to detail to verify invoices accurately and identify any discrepancies.
• Organizational Skills: Ability to manage a large volume of invoices, ensuring timely and efficient processing.
• Effective Communication: Strong written and verbal communication skills to work with vendors and internal teams.
• Problem-Solving Abilities: Skilled in analyzing and resolving any issues that arise during invoice processing.
• Knowledge Base: Familiarity with tax regulations, accounting principles, and company policies related to invoicing.
• Availability: Able to work a rotating shift schedule, Monday to Sunday.

What We Offer

• Competitive Salary based on experience, skills, and performance.
• Indefinite Contract with stability and long-term potential.
• Comprehensive Benefits: Private health and life insurance.
• Fully Remote Work: Enjoy the flexibility of working from home in Hungary.
• Great Work Environment: Join a company celebrated for its positive work culture and employee satisfaction.
• Growth Opportunities: Receive ongoing guidance and tools to support your professional development.

If you're excited to be part of a dynamic and friendly team, known for its supportive environment and strong employee satisfaction, this could be the perfect fit!

In Collaboration, we are excited to partner with a leading financial services company to recruit an English-speaking Compliance Officer for our Limassol team! If you are passionate about ensuring regulatory adherence and enjoy working in a dynamic environment, we want you to join us in upholding the highest standards of compliance.

Position: Compliance Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Surveillance and Monitoring: Vigilantly monitor trading activities to identify suspicious or unauthorized actions, reviewing reports and alerts generated by compliance systems.
• Documentation Management: Keep compliance documents organized and up-to-date, ensuring policies, procedures, and regulatory filings are always in compliance.
• Reporting: Prepare regular compliance reports for management and regulatory bodies, providing insights and updates on our compliance status.
• Regulatory Research: Stay ahead of the curve by conducting thorough research on regulatory changes that could impact the organization.
• Training and Development: Assist in organizing compliance training for employees, fostering a culture of compliance awareness and education.
• Breach Investigation: Support the compliance monitoring program by conducting reviews and investigating any compliance breaches reported by employees or flagged by systems.
• Policy Implementation: Collaborate with colleagues to implement new or updated compliance policies across the organization.
• Due Diligence: Conduct due diligence checks on clients by reviewing documentation and ensuring strict adherence to KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• Audit Collaboration: Work closely with the internal audit team during compliance audits, providing necessary documentation and insights.

What You Bring:

• Experience: A minimum of 1 year in a similar role within a Compliance Department, demonstrating your understanding of compliance protocols.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Certifications: CySEC Basic/Advanced certification is a plus, showcasing your commitment to professional standards.
• Technical Skills: Proficiency in Microsoft Office, enabling you to create reports and presentations efficiently.
• Language Proficiency: Fluent in English with strong verbal and written communication skills to effectively convey compliance matters.
• Attention to Detail: A keen eye for detail with a results-oriented approach, ensuring thoroughness in compliance activities.
• Critical Thinking: Excellent multitasking abilities and strong critical thinking skills to navigate complex compliance issues.

What We Offer:

• Competitive Salary: Enjoy a remuneration package based on your experience and qualifications.
• Health Benefits: Access to private medical insurance, prioritizing your well-being.
• Professional Growth: Ongoing professional development and training opportunities to help you advance in your career.
• Team Events: Engage in quarterly team events and regular corporate activities that promote a strong team spirit.
• Wellness Perks: Benefit from access to sports activities and a corporate discount card.
• Positive Work Culture: Be part of a dynamic and friendly team in a supportive and positive working environment.

Join us in this exciting opportunity to ensure compliance excellence within a leading financial services organization! #ComplianceOfficer #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading financial services company to find an English-speaking Back Office Officer to join our vibrant Limassol team! If you are detail-oriented, passionate about customer service, and eager to contribute to a dynamic work environment, this opportunity is perfect for you.

Position: Back Office Officer

Location: Limassol, Cyprus

Employment Type: Full-time

Work Model: On-site

What You’ll Do:

• Client Onboarding: Open and register new client accounts in our company software, ensuring a smooth and efficient onboarding process.
• Compliance Checks: Conduct KYC (Know Your Customer) and due diligence checks to uphold our commitment to regulatory compliance.
• Activity Monitoring: Monitor client activity for AML (Anti-Money Laundering) compliance, helping to maintain a secure trading environment.
• Withdrawal Management: Oversee and facilitate client withdrawals, ensuring accurate approval and timely execution.
• Transaction Processing: Process and settle various transactions, including deposits, withdrawals, and internal transfers, with a keen eye for discrepancies.
• Documentation Handling: Provide account statements upon request and archive essential documents in our CRM, including agreements and contracts.
• Customer Support: Address customer complaints professionally, striving to enhance client satisfaction and retention.
• Document Maintenance: Keep client KYC documents up to date, ensuring all records are accurate and compliant.
• Team Support: Assist the team with other tasks as needed, contributing to a collaborative work environment.

What You Bring:

• Experience: A minimum of 1 year in a similar role within the financial services or Forex industry.
• Educational Background: A Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• Language Skills: Fluency in English with strong communication skills; knowledge of additional languages such as Hebrew, Dutch, or Spanish is a plus.
• Technical Proficiency: Proficiency in Microsoft Office and CRM systems, with the ability to quickly learn new software.
• Self-Starter Attitude: Ability to work independently while also thriving in a team-oriented environment.
• Attention to Detail: A meticulous approach to tasks, with a strong focus on accuracy and results.
• Multitasking Skills: Excellent time management abilities, enabling you to juggle multiple responsibilities effectively.
• Certifications: CySEC Basic/Advanced certification is advantageous.
• Flexibility: Availability to work Monday to Friday, with rotating shifts between 10 AM - 07 PM and 02 PM - 11 PM.

What We Offer:

• Competitive Salary: An attractive remuneration package based on experience and qualifications.
• Health Benefits: Comprehensive private medical insurance to ensure your well-being.
• Professional Development: Ongoing training opportunities to enhance your skills and advance your career.
• Team Events: Engage in quarterly team events and regular corporate activities that foster camaraderie and teamwork.
• Wellness Perks: Access to sports activities and a corporate discount card for added benefits.
• Positive Environment: Become part of a dynamic, friendly team within a supportive and positive workplace culture.

Join us in this exciting opportunity to shape the future of financial services as our next Back Office Officer! #BackOffice #FinancialServices #Limassol

In Collaboration, we are excited to partner with a leading Outsourcing/BPO company in hiring a Dutch-speaking Inside Sales Representative for their Barcelona office. If you’re passionate about sales, customer satisfaction, and eager to work in a vibrant, international setting, this role is calling your name!

Position: Inside Sales Representative
Location: Barcelona, Spain
Employment Type: Full-time
Compensation: Base salary + performance-based bonuses

What You’ll Do:

• Identify & Qualify Leads: Proactively pinpoint decision-makers and potential clients within targeted companies, assessing needs and aligning solutions.
• Drive Profitability: Increase revenue by managing client accounts effectively and focusing on sustainable profitability.
• Pipeline Management: Keep a close eye on the sales pipeline, tracking activities and reporting on progress to ensure targets are met.
• Client Satisfaction: Monitor satisfaction levels and engage with clients to foster strong, lasting relationships.
• Feedback Communication: Collect client feedback and relay insights to relevant teams, ensuring follow-up and seizing new opportunities.
• Prepare Proposals: Develop detailed commercial and technical service proposals that meet client requirements both financially and technically.
• Resolve Inquiries: Act as the main point of contact for incoming client or partner calls, providing solutions and handling inquiries confidently.

What You Bring:

• Language Skills: Native/fluent Dutch and a minimum B2 level in English.
• Sales Expertise: Solid background in B2B sales with a proven track record.
• Technical Skills: Proficiency in Microsoft Office (especially Excel) and CRM software.
• Communication Skills: Excellent written and verbal communication abilities.
• Organizational Ability: Strong organization, handling multiple client needs seamlessly.
• Independent & Team-Oriented: Self-motivated, quick learner who thrives both independently and within a team.
• Work Hours: Monday to Friday, 09:00 - 18:00.

Why Join Us:

• Competitive Pay: A highly competitive remuneration package based on your skills and performance.
• Vibrant Office Culture: Join a dynamic, creative, and supportive team in a positive work atmosphere.
• Relocation Assistance: Support for your transition to Barcelona.
• Career Growth: Access to resources and mentorship to develop your skills and reach your full potential.

Take the next step in your sales career in a role where you can make a difference and enjoy the excitement of Barcelona! #InsideSales #DutchSpeaking #Barcelona

In collaboration, we are excited to partner with a leading BPO company to recruit Hebrew-speaking Content Moderators for their vibrant team in Barcelona.

Role: Content Moderator
Location: Barcelona, Spain
Work Model: On-site
Employment Type: Full-time

As a Content Moderator, your role will be pivotal in maintaining a positive and safe community experience on the platform. You’ll monitor user-generated content to ensure adherence to policies, resolve reports on policy violations, and escalate high-risk cases while safeguarding confidentiality and data security. With a keen eye for detail, you’ll track KPIs to uphold quality standards, provide empathetic support, and work closely with internal teams to enhance moderation processes.

Requirements:

• Native or fluent in Hebrew with English proficiency
• Valid EU work permit or citizenship
• Strong understanding of content moderation and back-office operations
• Excellent attention to detail, efficiency, and problem-solving skills
• Flexibility to work within a 24/7 shift system, including nights and weekends

What We Offer:

• Competitive remuneration with bonuses for night and weekend shifts
• Permanent contract with ample growth opportunities
• Relocation assistance, including flights, initial accommodation, and transport from Barcelona airport
• Private health insurance post-probation and monthly meal allowance from day one
• Modern, central office with wellness perks like yoga, guided meditation, and free refreshments
• Exclusive employee discounts on gyms, dining, and wellness centers

Join an international team and make an impact in a dynamic, supportive environment!

About us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, have now launched a new suite of GenAI and SaaS services, designed specifically for financial professionals.

With the launch of Bigdata.com we’re on an exciting journey to transform financial decision-making through cutting-edge AI and innovative data sets. Powered by RavenPack, the global leader in data analytics for financial services with over 20 years of experience and recognized as the frontrunner in the field of Alternative Data

Bigdata.com is focused on making AI truly useful for financial professionals, enabling smarter, faster, and more informed decisions. This is a unique opportunity to work on breakthrough technology used by leading financial institutions, including some of the world’s most successful hedge funds, banks, and asset managers.

Job Overview

As the Art and Motion Director, you will spearhead the visual design strategy and motion production. You will work closely with multidisciplinary teams of AI engineers, UX/UI designers, and creative technologists to craft engaging and innovative digital experiences. This role requires a visionary leader with a solid understanding of motion design, an eye for detail, and the ability to manage multiple creative initiatives.

Key Responsibilities:

• Creative excellence:
  Drive the vision and direction of all visual and motion-based projects, ensuring the Bigdata.com brand alignment and consistency across all deliverables.

• Motion Design & Animation:
  Conceptualize, design, and direct high-quality motion graphics, animations, and visual effects for various digital platforms using generative AI tools.

• Collaboration with internal teams:
  Collaborate closely with AI researchers and engineers to explore new ways of integrating AI into visual design and motion graphics workflows.

• Creative Management:
  Oversee the end-to-end production process, from ideation to final delivery, managing timelines, resources, and quality assurance for multiple projects simultaneously.

• Innovative Storytelling:
  Push the boundaries of visual storytelling using AI, creating immersive, dynamic experiences that showcase the capabilities of Bigdata.com.

• Mentorship & Team Development:
  Provide guidance and mentorship to junior designers, animators, and other members of the creative team, fostering an environment of innovation and learning.

Key Requirements:

• Experience:

  • Minimum of 5+ years of experience as a Motion Director, Art Director, or similar role in a creative/advertising agency, production studio, or tech company.

  • Proven track record of delivering innovative motion design and animation projects.

  • Experience in integrating AI-driven design tools or familiarity with generative art tools is a strong plus.

• Technical Skills:

  • Expertise in motion design, animation, and visual effects.

  • Proficiency in industry-standard software such as Adobe After Effects, Cinema 4D, and other relevant tools.

  • Experience with generative AI tools and platforms (e.g., RunwayML, DALL·E, MidJourney) is highly desirable.

• Creative Vision:

  • A strong portfolio showcasing creative direction, motion graphics, and visual storytelling skills.

  • Ability to think conceptually and translate complex ideas into visually stunning digital experiences.

• Collaboration & Leadership:

  • Strong leadership and communication skills, with a demonstrated ability to work cross-functionally with technical and creative teams.

  • Experience in managing creative projects and teams in a fast-paced environment.

• Passion for Innovation:

• A deep interest in the intersection of technology, design, and AI, with a passion for pushing the boundaries of what’s possible in visual storytelling.

What's in it for you?

• International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.

• Competitive Salary: In RavenPack, we believe that your time and experience needs to be fairly rewarded.

• Continuous learning: We provide the support needed to grow within the team.

• Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.

• Hybrid work arrangement

• Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

In collaboration we are working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company.

Location: Valencia, Spain

Employment type: Full-time (39h)

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Communicate with customers through various channels such as phone, email, chat and social media
• Showcase extraordinary communication skills such as listening, empathy and can personalize every customer conversation
• Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
• Identify and address customer needs to escalate internally to improve and/or develop processes
• Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
• Maintain customer satisfaction and retention through impactful customer experience

REQUIREMENTS:

• Excellent Dutch (C2) speakers with C1 English level
• Smart and enthusiastic problem-solver with a keen eye for customer service
• Calm and empathetic when dealing with (difficult) customers
• Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction
• Target-driven and trying to exceed expectations

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Shifts between 9:00 and 23:00 — here the preference is to have some people dedicated for the late night shift (14:00 - 23:00).
• Full-time contract of 39 hours per week
• Fully on-site (no remote work possibilities)
• Being a part of a dynamic and international team (25+ nationalities)
• Benefit program which includes free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and the coolest team events
• High performance culture to kickstart your career and potentially grow within the organization
• Support with the Spanish administration

In collaboration we are working with a leading Online Casino Gaming Company who is seeking to onboard a Customer Support Representative with Norwegian for their Malta office.

Location: Qormi, Malta (office) OR remote from anywhere in Malta

Employment type: Full-time

Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES:

• Respond to customer inquiries via email on all topics related to the online marketplace, by maintaining a positive, empathetic, and professional attitude towards the customers
• Follow communication procedures and policies
• Evaluate and make decisions in accordance with defined policies and guidelines.

REQUIREMENTS:

• Native / fluent in Norwegian both verbal and written. Good command in English
• Flexible and able to make quick decisions in a dynamic environment
• Conscientious and reliable – commitment is one of our core values
• Eagle eyed with great attention to detail
• Empathy about people – you will be working with securing the online safety our customers and their users
• Ideally interested in marketplaces, shared economy and new technology
• Previous experience in content moderation, customer care and/or online business is a plus.

BENEFITS:

• An opportunity to make a positive impact on the digital world, by making the internet a safer place
• A stimulating and rewarding job in a fast-moving, innovative, and international tech company.
• Career opportunities within a management or expert field
• Additional vacation days
• Free fruit, tea and coffee if you prefer working in the office
• Ability to work from home when working late shifts and weekends. Night Shifts are until Midnight
• Free day transport to the office from certain areas within Malta
• Team performance bonus and working from home allowance
• Corporate discounts for gym memberships, shops and taxis
• Private Health Insurance, eye care tests, health and well-being professional support
• Refer a friend bonus scheme.
• Comprehensive training and constant feedback
• Fun events, great colleagues and a fresh, playful workplace with a variety of cultures
• Relocation packages for international applicants.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

We’re looking for

RavenPack is looking for an Accounts Receivable Specialist with at least 5 years of accounting experience to join our Finance Department in Marbella. You will be reporting directly to the AR Manager and you will collaborate with the Client Services, Account Management and Sales department.

The ideal candidate will overview the client's subscription process, invoicing, collection and support accounting practices. We are looking for a professional with a high level of English, spoken and written, as most of the communication with clients will be through email.

Responsibilities

Specific responsibilities include, but are not limited to:

• Interpreting the content of the subscribers’ contracts and exporting the relevant data into Salesforce and SAP.

• Following up with the existing and new accounts, and ensuring that the terms of the contracts are met.

• Issuing invoices to customers, monthly customer statements, and updating customer files.

• Assisting in account analysis and reconciliation, including bank statements.

• Preparing journal entries.

• Assisting in the preparation of VAT and Tax returns.

• Compiling data and preparing a variety of financial reports.

• Maintain customer files.

• Maintain accurate historical records.

• Supporting administrative duties.

• Work closely with other departments to support cross-functional initiatives and resolve financial issues.

Requirements

• Minimum 3 years of experience as an Accountant.
• A degree in Economics, Business Administration, or a related field.
• Fluent in Spanish and excellent command of English, both in writing and verbal.
• Proven experience with ERP systems.
• Proficiency in the use of Microsoft Office suite software (Excel, Word, Etc.)
• Ability to prioritize and to multitask in a fast paced environment.
• Ability to handle confidential information in a discreet, professional manner.
• Eye for detail, accuracy is imperative.
• Excellent organizational and analytical skills
• Ability to be an effective team member and display initiative.
• Fast learner - able to learn new programs and skills quickly.

Nice to have

• Key user working knowledge of SAP desired.

• Experience in CRM systems (Salesforce) preferred.

• International accounting practices experience is a plus.

What's in it for you?

• International Culture: With its headquarters in Marbella, Spain, and presence in New York and London, RavenPack takes pride in being a truly diverse global organization.

• Competitive Salary: In RavenPack, we believe that your time and experience needs to be fairly rewarded.

• Continuous learning: We provide the support needed to grow within the team.

• Innovation: Innovation is the key to our success, so we encourage you to speak up and tell us about your vision.

• Hybrid work arrangement

• Shuttle bus: From Malaga, Fuengirola, La Riviera, and Estepona is available for free from the company.

• Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

We're seeking a Sales Development Representative (SDR) to join our r dynamic EMEA team and drive sales, prospecting, business development and opportunities of RavenPack's industry-leading GenAI and SaaS services. In this role, you'll play a pivotal part in democratizing access to real-time, high-quality financial data through our comprehensive suite of offerings, including our latest GenAI platform, Bigdata.com. You will report directly to the Global SDR Manager and collaborate closely with our Sales Executives, Data Science, and Marketing teams to achieve your goals.

Key Responsibilities

• Prospect and qualify leads from a list of targeted contacts and accounts.
• Present and clearly communicate RavenPack’s value proposition to major decision-makers.
• Leverage leading-edge sales and marketing tools to research and identify ideal personas to prospect
• Track and manage prospects through Salesforce.com.
• Perform high volume outbound prospecting through emailing campaigns, calls and research tools such as LinkedIn or Salesforce.
• Schedule and proactively set up meetings between qualified leads and Sales Executives.
• Re-engage stale or missed leads and opportunities.
• Work closely with Sales and Marketing team members to achieve organizational goals.

Qualifications

• 1 - 3 years of Sales or SDR Experience (preferably in a SaaS Company)
• CRM experience is a must
• Outstanding verbal and written communication skills.
• Proven lead generation or sales development experience.
• Superior pre-call planning, opportunity qualification and objection handling skills.
• Aptitude to manage time effectively, prioritize and multitask.
• Strong analytical thinker and problem solver.
• Desire to grow and advance a career in sales.
• University level education required.

Desirable

• MBA/CFA is a plus.

What's in it for you?

• Growth Opportunity: Join a team building AI that truly matters, contributing to making Gen-AI useful for finance and business research in a rapidly growing company with 180+ team members across offices in Marbella and New York.
• International Culture: Be part of a diverse, global organization with a truly international culture.
• Team of Superstars: Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans.
• Work-Life Balance: Enjoy paid vacation, flexible time-off, and a flexible work policy.
• Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. We're now preparing to launch Bigdata.com, a next-generation platform aimed at transforming financial decision-making.

About the Role

We're seeking a Sales Development Representative (SDR) to join our dynamic NY team and drive sales, prospecting, business development and opportunities of RavenPack's industry-leading GenAI and SaaS services. In this role, you'll play a pivotal part in democratizing access to real-time, high-quality financial data through our comprehensive suite of offerings, including our latest GenAI platform, Bigdata.com. You will report directly to the Global SDR Manager and collaborate closely with our Sales Executives, Data Science, and Marketing teams to achieve your goals.

Key Responsibilities

• Prospect and qualify leads from a list of targeted contacts and accounts.
• Present and clearly communicate RavenPack’s value proposition to major decision-makers.
• Leverage leading-edge sales and marketing tools to research and identify ideal personas to prospect
• Track and manage prospects through Salesforce.com.
• Perform high volume outbound prospecting through emailing campaigns, calls and research tools such as LinkedIn or Salesforce.
• Schedule and proactively set up meetings between qualified leads and Sales Executives.
• Re-engage stale or missed leads and opportunities.
• Work closely with Sales and Marketing team members to achieve organizational goals.

Qualifications

• 1 - 3 years of Sales or SDR Experience (preferably in a SaaS Company)
• CRM experience is a must
• Outstanding verbal and written communication skills.
• Proven lead generation or sales development experience.
• Superior pre-call planning, opportunity qualification and objection handling skills.
• Aptitude to manage time effectively, prioritize and multitask.
• Strong analytical thinker and problem solver.
• Desire to grow and advance a career in sales.
• University level education required.

Desirable

• MBA/CFA is a plus.

What's in it for you?

• Growth Opportunity: Join a team building AI that truly matters, contributing to making Gen-AI useful for finance and business research in a rapidly growing company with 180+ team members across offices in Marbella and New York.
• International Culture: Be part of a diverse, global organization with a truly international culture.
• Team of Superstars: Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans.
• Work-Life Balance: Enjoy paid vacation, flexible time-off, and a flexible work policy.
• Benefits: Access to healthcare insurance and a 401K plan.

Equal Opportunity Employer: We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status